Privacy Policy

Effective Date: 4/28/2025

The Lock Geek is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information, including information collected through our website and through SMS communications.

1. Information We Collect

We may collect the following types of personal information:

Contact Information such as your name, phone number, email address, and mailing address.
SMS Consent and Preferences when you opt in to receive text messages from us.
Website Usage Data such as IP address, browser type, pages visited, and other analytics data through cookies or similar tracking technologies.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To provide and deliver the services you request
To send transactional and marketing messages, including SMS communications (only with your consent)
To respond to customer service inquiries
To improve our website and services
To comply with legal obligations

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties.
We may share your information with trusted service providers who assist in operating our website or conducting our business, but only as necessary and under confidentiality agreements.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Your Choices and Rights

You may opt out of SMS communications at any time by replying STOP to any message.
You may request access to or deletion of your personal information by contacting us at [your contact email].

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
The Lock Geek
Info@thelockgeek.com
513.913.5625
9713 Kenwood Road, Blue Ash OH 45424

Terms of Use

By opting into SMS communications from The Lock Geek, you agree to receive text messages from us related to your interactions and services. These may include, but are not limited to:

Appointment scheduling and reminders
Order alerts and confirmations
Account and billing notifications
Post-visit instructions or follow-ups
Security or service-related alerts

Message frequency may vary depending on your interactions with The Lock Geek. Message and data rates may apply based on your mobile carrier plan.

You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or visit our website at www.thelockgeek.com.

For more information, please review our:

By providing your mobile number and opting into SMS, you acknowledge and agree to these terms.